Frequently asked questions

To create an account please sign up herewith your first name, last name, email and a password. If you currently have an account and want to update your information, do click here to enter.

If you forgot, do click here and then click on the link called "Did you forget your password?". Enter your email and we will send you an email to retrieve it.

How can I find the products I need?

There are different ways for you to find the products you are looking for. You can search for garments using the "search" button located in the upper right corner, entering keywords (boxer, brief, tights, leggings, compression shirts, etc.) or the product reference number, if you know it. You can also search in the top menu, selecting the category you need.

Each product has its own measurement guide to help you find your ideal size. In addition, we have created a complete guide on how to find your ideal underwear size.

VAT is calculated according to the tax regulations of the country of destination. If you place an order from a country within the European Union, VAT is already included in the final price you see on the website. If you make a purchase from outside the EU, additional taxes or duties may apply upon receipt of the package.

Yes. Please call us at1-800-657-9107and we will gladly take your new order or exchange information.

Please enter the code or coupon during the checkout process before completing the transaction. The discount will be immediately reflected in your order total.

Yes. You can add items to your wishlist by tapping the heart next to "Add to bag" on the item page. To see your wishlist, click the heart on the upper right corner of the website.

Credit Cards

Visa
Master Card
American Express
Discover Network

Digital Wallets

Apple Pay
Amazon Pay
PayPal
Google Pay
Meta Pay
Shop Pay

Refer to our Shipping Costs & Timespage. You will find there the delivery cost and times details.

Enter our easy and fast Return Center to process your exchange or return.Click here to learn more about our Returns and Exchanges Policy. 

Yes, you can make a return or exchange at any of our stores.Click hereto find the one closest to you.